Customer Stories

Reviews and Testimonials From our Valued Customers

"I may never cook indoors again... Man, I love a hot grill!"

Chicago, IL

"The kind of performance I normally only find in restaurant kitchens."

Yountville, California

"The pizzas tell you everything you need to know about this oven."

New York, New York

Who would pay $10,000 for a grill, right? It's a big decision, but it was probably the best investment we made in our home all year. With the warranty, and the power it has, [the grill is] worth every penny.

York, ME

I researched and looked at grills for over six months and decided that the Kalamazoo Grill was the BEST grill made.  After I cooked on it the first time I knew I was right.  The only thing better than my Kalamazoo Grill is my Kalamazoo Pizza Oven

New Orleans, LA

The grill itself is a work of art, the workmanship is superb! As you know I have a [brand deleted] grill which has been my workhorse for nearly ten years, it is a high quality grill that has functioned well over many uses, my new Kalamazoo Grill makes it look flimsy and poorly constructed in comparison, I have also seen grills from most the quality manufacturers in private homes and retailers, this is hands down the very best grill I have ever seen by a wide margin, I am very pleased and simply can't wait to start cooking on my new grill. By the way, the Parker gas lines with quick disconnect fittings are a real nice touch, it is this attention to detail in every aspect of the grills construction that really brought a smile to my face, this is the grill I would build if I set out to do so!

Merida, Mexico

After two walls of water [from the hurricane] totally wiped out my home and the outdoor kitchen I had built for your grills, among the only things we were able to salvage were the grills. The grills remain an integral part of our lives... We just used them this weekend for a Super Bowl party.

Grand Cayman

My Kalamazoo changed the way I entertain, grill, and spend my weekends…I now cannot wait to get on my patio and grill whereas before it was always a chore and something I had to do……my Steadfast with a smoke box rocks!

Hollywood, FL

I was nervous to purchase something online that I have never seen in person…and especially at that price…but I have to tell you I am in awe of this grill, at the quality of the construction.

LaGrange, FL

Without my grill half of my neighborhood would have gone hungry [following hurricane Wilma]. We've used it every day, and I've cooked for everyone. The [Dragon] burners have been tremendous, and the grill itself has been a major tool for us while we try to go without power.

Plantation, FL

Our Kalamazoo Gourmet artisan pizza oven has been the highlight of many outdoor parties with family and friends.  The kids love to use creativity to make the pizzas just to their specifications.  It is a fun activity for everyone, and they cook up in an instant.  No one says no to pizza!  And with the Kalamazoo pizza oven, it makes a novice look like an expert pizza chef!

I just have to comment on the outstanding service we have received from Kalamazoo Gourmet. I would highly recommend others to purchase your items due to your customer service and follow up. Not many companies care about the follow up to really see if it worked. Again thank you and we love our Kalamazoo grill.

Duvall, WA

Having purchased one of the last Pedestal Grills before you discontinued production, I can say that, even with the premium price paid for a small grill, it was one of the best values I have seen in the last few years.

Everyone who comes into my backyard and sees the grill is impressed by the design, and eventually by the power of the burners!. I have been very happy with the fact that, even with the horrible spring winds in New Mexico, I have been able to go out and fire it right up. It is the first grill to stand up to the weather out here.

Since this really seems to be one of the classic grill designs in recent memory (I did my homework before I bought it, and there really is no better design for a small space) I would ask that you consider bringing it back in a re-designed form.

Albuquerque, NM

Your inaugural newsletter was a pleasure to receive. Chocked full of interesting material, well formatted and informative.

It's nice to see tips on keeping up with the maintenance, new products such as the Dragon Burner and the focus on maintaining the superior brand performance.

Keep up the good work.

Thoroughly enjoying the grill as always.

Petoskey, MI

We received the grill and are loving it. Thanks in advance for your excellent customer service and quality product. I'll be sure to try to refer you to as many people as I can!

Gardena, CA

I wanted to thank you for all the help you gave me in ordering my dual fuel grill. You were really very key in walking me through the process.

Your product is very impressive, my grill is a thing of great beauty and it has been a lot of fun getting to know it. I am a good cook and know my way around a kitchen, but this is my first experience with a real, heavy duty grill.

On a humorous note, I am not a large woman. I have capable but small hands. Do they only make grill tools for men???

Philadelphia, PA

We use our pizza oven at least once a week. Already cooked more than 200 pizzas on it. People are amazed at how fast it cooks pizzas.

Innovation is at the heart of every Kalamazoo product. Each part of the collection – from grills and pizza ovens to refrigeration and cabinetry – represents a significant departure from the established norm. Our passion for outdoor cooking and our fiercely independent design philosophy drive us to establish new industry benchmarks. Consequently, our list of exclusives and innovations speaks for itself.

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