Privacy Statement

We Value Your Privacy Too

Kalamazoo Outdoor Gourmet, LLC ("Kalamazoo Outdoor Gourmet") supports the highest standards of integrity for every online visitor. When you register at the Kalamazoo Outdoor Gourmet website, our goal is to respect your privacy. This Privacy Policy sets forth how we handle information we obtain from you and learn about you when you visit our website, including:

  • The information we collect;
  • The choices that are available to you regarding how the information is used and to whom it is disseminated;
  • Your rights to access and correct or update your personally-identifiable information; and
  • Our pledge to have reasonable security procedures that are in place to protect against the loss, misuse or alteration of information under our control.

If you have any questions or comments about Kalamazoo Outdoor Gourmet's Privacy Policy, please contact the

NOTICE: Information We Collect and How We Use It Kalamazoo Outdoor Gourmet collects two types of information about you when you visit our site: personal information (including, by way of example only, your name, address, telephone number and e-mail address) and non-personal, aggregate information (such as information regarding the pages on our site that you have visited and your IP address).

  1. Personally-Identifiable Information: What We Collect
    The only personally-identifying information we collect and store about you is the information that you choose to provide to us.

    Kalamazoo Outdoor Gourmet Site Registration
    The Kalamazoo Outdoor Gourmet site registration feature is an easy way to store your shipping and billing information in order to make subsequent visits more efficient. Visitors can register by submitting their name, e-mail address, physical address, and telephone number (required), and by choosing a password (required). To access their stored profile, visitors will be required to enter a username and password.

    Electronic Mail
    We will also gather your personally-identifiable information when you send us an e-mail. We will use this information to respond to your e-mail. We may also use the information to send you notifications about our service.

    Business Partners/Professional Visitors
    Business partners and professional visitors requesting access to specialized content areas of this Web site may be required to provide identifying information.

  2. Sharing Your Information

    We may share your personally-identifiable information within Kalamazoo Outdoor Gourmet and our affiliated companies.

    Shipments of our products are fulfilled via a third party. We will share your personally-identifiable information with any such third party in order to fulfill your order. In addition, we may disclose your personally-identifiable information if required to by law.

  3. Non Personally-Identifiable Information: What We Collect
    The Kalamazoo Outdoor Gourmet Web site may collect non-personally identifiable information during your visit, such as type of browser, operating system, domain name, or IP address. An IP address is a number that is automatically assigned to your computer whenever you're surfing the Web. Web servers - the computers that "serve up" Web pages - automatically identify your computer by its IP address. When you visit pages on Kalamazoo Outdoor Gourmet's Web site, our servers log your IP address. This means that your session will be logged, but you remain anonymous to us. IP address information is used only to improve the service of the Kalamazoo Outdoor Gourmet site.
    Kalamazoo Outdoor Gourmet also collects information through "referrers" and various environmental variables. A "referrer" is information the Web browser passes along to Kalamazoo Outdoor Gourmet's Web server that references the URL from which you came. "Environmental variables" include, among other things, the domain from which you access the Internet, the time you accessed our Web site, type of Web browser and operating system or platform used, the Internet address of the Web site you left to visit Kalamazoo Outdoor Gourmet, the names of the pages you visit while at our Web site, and the Internet address of the Web site you then visit. We collect all of this information to allow us to detect broad demographic trends, to provide information tailored to your interests and to enhance your experience on Kalamazoo Outdoor Gourmet's Web site. Kalamazoo Outdoor Gourmet may store "referrer" information for a period of time prior to deleting this information.

    At certain points in your visit to the Kalamazoo Outdoor Gourmet site, our server may send a "cookie" file to your computer. Your Web browser may prompt you to accept this file unless you have set your browser preferences to accept all cookies automatically. Cookies are employed primarily as a service to our customers, to extend the relevance and responsiveness of the Kalamazoo Outdoor Gourmet site. We may link cookie information with any personally-identifiable information you provide us.

    To help us improve our Web site and to ensure that we make every effort to provide you with information and offers that are of interest to you, we may merge your personally-identifiable information with click-stream data and other data we have (including cookies and offline data). We will provide notice of this, as well as an opportunity to opt-out of it, at the time and place of information collection and before data is entered on our system.
    We may also develop a non-identifiable profile on you based on the pages within our site that you visit.

  4. Links
    This Web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to read the privacy statements of each and every Web site that they visit. This privacy statement applies solely to information collected when you visit our Web site.

With your consent, we will send you information about products, news, and recipes which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, email your request to or use the subscription management link in one of our marketing emails.

Access to your information and make corrections
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email your request to We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Notification of Changes
Any changes to this Privacy Policy will be posted online so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Special Policy Regarding Information from Children Under Thirteen
This Web site is not targeted to children under the age of 13, and we do not knowingly request personally identifiable information from any child under the age of 13 without parental consent. When we do receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.

Kalamazoo Outdoor Gourmet provides the following choices regarding the use of your information.

  • You may choose not to provide us with any contact information.
  • You may set your browser to reject cookies and to erase cookies that have already been placed on your hard drive. However, if you do so, your ability to navigate some sections of the site may be impaired.
  • If you do not want your personal or non-personal information merged with cookie and other information, you should not use the Kalamazoo Outdoor Gourmet Web site.

We make every effort to have reasonable security procedures in place to protect the loss, misuse or alteration of information under our control. If you have any questions about the security at our Website, you can send an email to

Innovation is at the heart of every Kalamazoo product. Each part of the collection – from grills and pizza ovens to refrigeration and cabinetry – represents a significant departure from the established norm. Our passion for outdoor cooking and our fiercely independent design philosophy drive us to establish new industry benchmarks. Consequently, our list of exclusives and innovations speaks for itself.

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