Kalamazoo Outdoor Gourmet prides itself on craftsmanship and quality. We stand behind our brand and strive to make each and every product to the highest standards. Our customers are the most important part of our business and we go out of our way to make your Kalamazoo ownership a memorable and enjoyable experience for a lifetime. Our dedicated staff are committed to making sure you are a satisfied member of the Kalamazoo Outdoor Gourmet family.
Our customer service representatives are available to answer your questions by phone Monday through Friday, 8am-8pm EST, and voicemail is available 24 hours a day, 365 days a year.
Product Information Requests
Our knowledgeable sales team is on-call Monday through Friday, 9am-6pm EST, to help you plan the outdoor kitchen of your dreams. Call 800.868.1699 or email us using the contact form.
Use the dealer locator to find an authorized Kalamazoo representative near you.
Customer Support & FAQs
Have a question about operating or maintaining your Kalamazoo Outdoor Gourmet product? Browse our FAQ section or download our product manuals. Do you need more help? Contact our Customer Service representatives: 800.868.1699 or using the contact form.
Our team of outdoor kitchen experts is here to walk you through every step of the procedure: from outdoor kitchen planning to order placement and processing, to delivery preparation and installation.
Do you have a vision for your outdoor kitchen but are unsure of how to make it a reality? We can help you plan your kitchen and can often recommend design professionals in your area.
Shipping and Delivery
We want to deliver your kitchen to you in a timely manner. Kalamazoo offers curbside and patio-direct levels of delivery service, depending on the needs of the home owner. Learn more about our shipping options and policies.
Warranty Information, Registration & Returns
Most products are covered by our warranty. You can click on the links below to learn more about our policies, and terms and conditions. To ensure our Client Service Representatives can assist you as quickly and easily as possible, please ensure we have your current contact information. To update your contact information call 800.868.1699 or email firstname.lastname@example.org.
- Warranty for Grills, Pizza Ovens and Cooktops
- Warranty for Smoker Cabinets
- Warranty for Cabinetry
- Warranty for Refrigeration