Product Care

Hybrid Fire Grill Care

Your Kalamazoo Outdoor Gourmet grill is made from high-quality 304 stainless steel and engineered for durability. Simple care and cleaning will provide a lifetime of service.

Caring for the Grilling Surface

Before each cooking session, after the grill has pre-heated, use a stiff stainless steel grill brush to clean the grilling surface.

After each cooking session, run the main burners on high with the hood closed for 10 minutes before shutting it down. This will help burn away drippings and residue on the grilling surface and in the hopper.

ALWAYS use a wooden grill grate scraper or stainless steel bristle brush for cleaning your grilling surface. Do not use brushes or scrapers of other metals with the exception of brass. Brass grill brushes will not harm your grilling surface, but we find that stainless steel brushes last much longer and are a better investment. Wooden scrapers last longer than any brush we have found, and they allow you to apply more pressure.

NEVER use steel wool on your cooking surfaces. It will leave small amounts of mild steel behind, embedded into the grain of the stainless steel, and it will cause rust.

NEVER use chemicals to clean your grilling surface.

Special Instructions for Laser-cut Grilling Surfaces

Your laser-cut surfaces should be kept clean, dry and BLACK. Treat them as you would a cast iron skillet. The darker the finish, the better.

Before using your surfaces for the first time, they need to be seasoned with oil. Remove the cold surfaces from your grill and use a cloth rag to wipe vegetable oil over the entire surface of each side. Place the surfaces back into the grill. Light the grill and run all main burners on HIGH for about 20 minutes. The goal is to turn the surfaces brown. The more you use your grill, the more thoroughly seasoned your surfaces will become. Ideally you want your surfaces to become black and remain that way. You can re-season your surfaces at any time. Re-seasoning may be necessary if your grill sits idle for long periods of time.

Caring for the Exterior of Your Grill

The most difficult part of cleaning your grill is removing the burnt-on food and grease. Start by using a citrus-based or organic degreaser to remove everything that isn't burnt on. Next, we recommend using powdered Bar Keepers Friend with a microfiber towel. Be careful to follow the grain direction of the stainless steel to avoid scratches. With a little elbow grease, Bar Keepers Friend will remove most stains and discoloration. For real problem areas, a Scratch-B-Gone kit can be used to restore the factory finish. After these steps, rinse off all cleaners, wait for the grill to dry, and then apply stainless steel polish.

Caring for the Interior of Your Grill

It is a good idea to run the grill with the main burners on high for approximately ten minutes after every cooking session. This helps burn off residue and keep the grill clean inside. The Kalamazoo Hybrid Fire Grill reaches temperatures hot enough for pyrolytic cleaning, just like your self-cleaning oven. After a particularly messy cooking session (with a lot of sauces or marinades, or particularly fatty foods), you may wish to run the grill with the main burners on high with the hood closed for 30 to 60 minutes. 

To remove ash on a regular basis, pull the Hybrid Fire Grilling Drawer open a couple of inches and then shake it up and down to encourage any ash that has remained in the drawer to fall down into the hopper.

Occasionally, you will want to be more thorough in removing ash. We recommend that once a month you use a natural bristle painter's brush to sweep ash off all the interior surfaces of your grill. Wait until the grill is completely cool. Empty the cleanout pan before beginning. Remove the cooking surfaces, and then brush all the ash that may have remained in the Hybrid Fire Grilling Drawer down through the slots and into the hopper. Next, remove the drawer. Use the brush again to sweep all ash off the burners and any other surfaces down into the cleanout pan. Empty the cleanout pan again.

We also recommend you give your Dragon Burners a more thorough cleaning at least twice a year. After removing all the ash as described, remove the burners from the grill (following the instructions in your owner's manual). Clean them with a brass-bristled wire brush to remove all debris. Inspect all of the burner ports to ensure they are not clogged. Use a flashlight to ensure there are no obstructions inside the venturi. Carefully reinstall the burners.

If you use wood in your grill, the inside of your hood is probably black. We recommend leaving it this way. However, you may choose to clean it once a year. If so, you will need to use Bar Keepers Friend  (recommended) and a lot of elbow grease or a harsh oven cleaner (not recommended). If you choose to use oven cleaner: do not get it into the ceramic rotisserie burner; do not get it on ignition coils; do not get it on the electronics or wires; do not get it on the cooking surface; and do make sure you thoroughly rinse off all of the cleaner before cooking on your grill. Be careful when rinsing off the oven cleaner not to stain your patio. Again, we strongly recommend the use of Bar Keepers Friend and discourage the use of oven cleaner.

To see video instructions on how to properly clean and care for your grill, watch here.

Saltwater Environments

Oceanfront environments with salt air and sea spray will require regular maintenance and cleaning to prevent rust. Clean stainless steel surfaces at least two times a month to keep the chemical reaction from the salt from gaining a foothold on your equipment. With regular cleaning, your equipment will look like new for a lifetime. To achieve maximum corrosion and stain resistance, the surface of the stainless steel must be kept clean. Should some rust spots occur, they can be easily removed with Bar Keepers Friend.